Privacy Policy

Information We Collect

Jeisys Europe is committed to ensuring that your privacy is protected. We only collect personal data that you actively provide to us or that is necessary for operating your account:

• Contact Information: Name, email address, company/clinic name, phone number and any other details you may provide when you fill out an inquiry form.
• Portal & Training Account Information: Username, password, logs of assets downloaded, and your learning progress.
• Automated Technical Data: IP address, browser type, and browsing behaviour collected via cookies.

1. Data Controller Information: The data controller for the processing of your personal data is: Jeisys Europe, 55 boulevard Pereire, 75017, Paris. Contact: enquiries@jeisys.com

In certain cases, your personal data may be jointly controlled with other Jeisys group entities, including our global headquarters, where they jointly determine the purposes and means of processing (e.g., CRM management, global marketing coordination).

Contact: enquiries@jeisys.com

2. How We Use the Information We process your data under the following legal bases allowed by the GDPR:

• Performance of a contract: Processing your personal data where necessary to provide access to our portal, training services, or to respond to your inquiries.
• Performance of a contract or legitimate interests: Administering training programs, including tracking your learning progress, where necessary to deliver the requested services or ensure effective training management.
• Legitimate interests: Managing and maintaining our business relationships, including recording interactions in our CRM system, provided that such interests are not overridden by your fundamental rights and freedoms.

You have the right to object to such processing at any time.

• Consent: Sending you promotional communications where you have provided your consent (where required by applicable law).

You may withdraw your consent at any time by using the unsubscribe link in our communications or contacting us directly.

3. Email Marketing Activity If you opt into our mailing list and where required by applicable law provide your consent to such tracking, our emails may contain tracking beacons or tracked clickable links. These technologies allow us to monitor subscriber activity (such as clicks, engagement, and general geographic location) to help us improve our marketing efforts.

You may withdraw your consent or unsubscribe at any time using the link in our emails.

4. Data Sharing and International Transfers We do not sell your personal information. Your data may be shared with authorised third-party service providers (such as analytics or CRM platforms) solely to perform specific tasks on our behalf. As data may be transferred outside of the European Economic Area (EEA) to our global headquarters or partners, we utilise standard contractual clauses to ensure your data remains protected to European standards and, where necessary, supplementary technical and organizational measures to ensure an adequate level of data protection in accordance with GDPR requirements
5. Your Rights under the GDPR You are entitled to view, amend, or delete the personal information that we hold. You also have the right to restrict or object to our use of your data. You also have the right to lodge a complaint with a competent supervisory authority in the EU.

To exercise these rights, please contact us at enquiries@jeisys.com.

6. Data Retention
   We retain personal data only for as long as necessary for the purposes described above, taking into account the nature of the data and applicable legal requirements, or as required by applicable law.